Once you’ve placed your order, please allow 1 - 2 business days for the order to be packed and shipped from our warehouse. Once shipped, you will receive an email with your tracking information so you may track the package online.

Yes we currently ship worldwide.

We apologise that you received a damaged item. Please send us a photo to hello@undresse.com and your information, and we will be happy to help with a resolution.

Due to hygienic reasons, all underwear bottoms are FINAL SALE.

Yes we do! If you’re new to UNDRESSE, we offer a one-time discount to new customers upon subscribing to our email newsletter. We also offer discounts on our underwear when you purchase a bundle: you save tremendously when you purchase from our 3 pair pack.

UNDRESSE affiliate program is by invite only. If you are an influencer
who is interested in working with us, you may submit your information
for consideration here or email hello@undresse.com.

We’re here to help! Email us at hello@undresse.com and we’ll get back to you as soon as possible.